About Us – motofixit’s Commitment to Two-Wheel Excellence
motofixit was founded in 2019 by mechanical engineer Arjun Mehta and veteran motorcycle technician Priya Rao, who shared a vision to elevate two-wheeler repair standards across India. Frustrated by inconsistent workmanship, long wait times, and hidden charges at traditional workshops, they opened their first facility in New Delhi with a clear mission: to offer transparent, top-quality service that riders could trust. Equipped with advanced diagnostic scanners, laser alignment rigs, and a fully stocked parts inventory, the inaugural motofixit workshop quickly became known for its no-surprises approach—every inspection began with a detailed digital assessment, followed by an itemized estimate before any work commenced.
As word spread about motofixit’s reliability and professionalism, demand grew beyond the capital. By 2020, motofixit expanded to Mumbai, Bangalore, Chennai, and Kolkata, replicating the same exacting service standards at each new location. Every technician undergoes rigorous certification in collaboration with leading OEM training programs—Honda, Yamaha, Bajaj, TVS, and Royal Enfield—ensuring up-to-date expertise on the latest engine-management systems, fuel-injection calibrations, and electric-scooter technologies. Quarterly upskilling workshops and internal performance audits maintain consistency and allow our teams to adopt emerging best practices as two-wheeler technology evolves.
Transparency is at the core of motofixit’s philosophy. Once you book a service—via our user-friendly mobile app or online portal—you receive a confirmation with an estimated arrival time or appointment slot. During the initial inspection, technicians perform a systematic 25-point digital check—covering engine health, fluid levels, brake condition, suspension status, and electrical diagnostics. High-resolution photos and video clips documenting wear patterns, leaks, or corrosion are shared via email and your personal dashboard, so you know exactly what’s happening under your seat. Only after your explicit approval do we proceed with repairs, using genuine OEM components or trusted aftermarket alternatives depending on your preference and budget. Every repair is backed by a 90-day workmanship warranty and matched by a satisfaction guarantee.
motofixit also pioneered mobile repair units in 2021, bringing our expertise directly to riders’ doorsteps or roadside locations. Each mobile service van is equipped with a portable dyno-tuning rig, battery-charging station, tyre-inflation unit, and a full suite of common spares—spark plugs, filters, brake pads, and tires—enabling us to address most breakdowns on the spot. GPS-enabled tracking of our mobile technicians ensures on-time arrival, and SMS notifications keep you informed of their location and job progress in real time. Whether you experience an engine misfire on the Mumbai Expressway or a flat tyre in Chennai’s suburbs, motofixit’s rapid-response team is ready to get you back on two wheels.
Beyond individual repairs, motofixit is committed to nurturing India’s riding community. We host monthly “Rider Workshops” at each branch—covering topics such as basic maintenance, tyre-care tips, chain lubing techniques, and safety gear selection. Partnering with local riding clubs, we organize weekend group rides and safety clinics, promoting road-awareness and skill-sharing among enthusiasts. In 2022, motofixit launched its “Young Mechanic Scholarship” program, providing free technical training and internship opportunities to underprivileged youth interested in two-wheeler mechanics.
Customer trust is further reinforced by our eco-conscious practices. All used oils and filters are collected and recycled through certified disposal partners, while worn tyres are repurposed into playground mats or industrial-grade materials. Our workshops use biodegradable cleaning agents and implement water-conservation measures, such as closed-loop wash systems for bikes. motofixit is proud to have achieved ISO 9001 certification for quality management in 2023, affirming our commitment to consistent excellence and continuous improvement.
With over 25,000 bikes serviced nationwide and a customer satisfaction rating of 4.9/5, motofixit continues to set the standard for two-wheeler care in India. Whether you ride a commuter scooter through Delhi’s traffic, a cruiser along Goa’s coastline, or a performance bike on Mumbai’s backroads, our promise remains the same: transparent communication, expert diagnostics, genuine parts, and unwavering dedication to safety and performance. At motofixit, we don’t just repair motorcycles and scooters—we restore the joy of riding.